At our website, we collect both personal information and aggregate information that the user voluntarily provides either while on the website or in response to emails in relation to features provided on the website. We don’t require you to register or provide information to us in order to view our website or have access to its content. We may collect personal information otherwise with your consent or as permitted or required by law.
We collect personal information when you ask us to provide services to you. This personal information may include identities and contact information of senders and recipients of money transfers, credit card, banking or other billing information, birth dates and other personal identifiers, information used to verify your identity for security and fraud prevention purposes, identification number and amounts paid, transferred or otherwise processed.
We collect information about your transactions with us, including transaction history, such as frequency of use and amounts paid, transferred or otherwise processed.
In connection with identity verification, fraud prevention and similar security purposes, we collect and/or confirm certain identity-related information, financial background and similar information through third parties sources such as government agencies and consumer reporting agencies.
Aggregate information relates to such things as how many consumers visit the website, which pages they access, what information they download, the type of web browser and operating system you use, the name of your Internet Service Provider and so on. When you visit our website, we automatically collect this information, and combine it with similar information collected about all other visitors. By collecting this information, we learn how to best tailor our website to our visitors.
The user can visit our website without revealing the user’s identity or any personal information. We track the internet address of the domains from which people visit us and analyse this data for trends and statistics, but the individual user remains anonymous.
For better management of the website, we may
HHFS generally uses personal information for the purposes of providing you with Money Transfer and other related products and services. This may include the following purposes:
To Provide Services In order to process and complete requested money transfers and other transactions, we may disclose personal information to the recipient of a money transfer, to our agents or affiliates, and, if applicable, the recipient and any intermediary banks or other financial institutions or financial services companies involved in the transaction or our services.
Service Providers HHFS may transfer personal information to outside agents or service providers that perform services on our behalf, for example, information technology and/or data hosting or processing services. We take reasonable measures to ensure that personal information that may be processed by our service providers on our behalf is protected and not used or disclosed for purposes other than as directed by us, subject to legal requirements applicable to HHFS affiliates, agents and service providers, for example, lawful requirements to disclose personal information to government authorities in those countries.
Business Transactions Your personal information may be used by HHFS and disclosed to parties connected with the contemplated or actual financing, securitisation, insuring, sale, assignment or other disposal of all or part of our business or assets (including, for example, your account with us), for purposes related to the evaluation and performance of these transactions, including:
Consent to the collection, use and disclosure of personal information may be given in various ways. Consent can be express (for example, orally, electronically or on a form you may sign describing the intended uses and disclosures of personal information) or implied (for example, when you provide information necessary for a service you have requested). You may provide your consent in some circumstances where notice has been provided to you about our intentions with respect to your personal information and you have not withdrawn your consent for an identified purpose, such as by using an “opt out” option provided, if any. Consent may be given by your authorised representative (such as a legal guardian or a person having a power of attorney, wherever legally permissible).
HHFS collects, uses and discloses your personal information with your consent, except as permitted or required by law. We may be required or permitted under statute or regulation to collect, use or disclose personal information without your consent, for example, to comply with a court order, to comply with local or federal regulations or a legally permitted inquiry by a government agency, or to collect a debt owed to us.
We employ a strict policy against sending unsolicited email. Please note that opting not to receive email does not exempt the user from receiving administrative emails. Our Customer Care department may contact the customer in response to the customer’s inquiries, to provide services at the customer’s request and to manage the customer requirement.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the internet, or method of electronic storage, is 100% secure, therefore while we strive to use commercially acceptable means to protect the user’s personal information, we cannot guarantee its absolute security.
We reserve the right to disclose the user’s personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.